Terms Of Service:

1. General

  • The following terms of service are an inherent part of every contract with RCP Mastering/Robert Pachaly. Deviations, alterations and additions require written form and have to be confirmed by both parties.
  • The terms of service are valid as soon as the order form has been submitted or the booking has been confirmed.

2. Right of Withdrawal/Annulment

  • The customer has the right to withdraw orders placed by the order form within 14 days of submission without reason. The withdrawal requires written form and the deadline commences with submission of the order form.
  • The right of withdrawal ceases prematurely, if the order has been confirmed and the execution of the order has begun.
  • Bookings can the annulled up to 48 hours prior to the due date without reason. If the annulment happens within 48 hours to the due date, the customer will be charged with a compensation fee of 100,00€.

3. Prices and Payment

  • Pricing can be reviewed at http://www.rcpmastering.com/english#order. Invoices will exclusively be issued in Euro.
  • RCP Mastering has the right to adjust flat fees for songs exceeding 8 minutes playtime according to time and effort. The adjustment must happen before commencing order fulfillment. The customer must be informed of the adjustment and the contract is terminated as of the adjustment. RCP Mastering must provide the customer with a new offer with updated pricing.
  • Payment is exclusively done in Euros via PayPal to info@rcpmastering.com or via bank transfer to the bank account info stated on the invoice.
  • RCP Mastering has the right to change the pricing at any time. Already existing contracts will not be affected by the price changes.

4. Privacy/Data Handling

  • Customer data is always handled confidentially and will not be given to a third party. Data provided by the customer always remains property of the customer during order fulfillment. 
  • Data provided by the customer and data provided by RCP Mastering is stored in the corresponding dropbox folder for up to 14 days. Data relevant to the order will also be transferred to an external storage device for long term storage.
  • Online streaming of mastering sessions requires explicit permission by the customer via the order form or in written form.

5. Right of Use

  • The right of use for a product created by RCP Mastering is only transferred to the customer after payment has been fulfilled.
  • Alterations of the finished product are prohibited unless given explicit permission by RCP Mastering.
  • Usage of the final product requires a clear author note in doubtless attribution to the corresponding product by RCP Mastering. RCP Mastering has the right to explicitly forego aforementioned note.

6. Content

  • RCP Mastering is not responsible for musical and lyrical content in the data provided by customers. Furthermore, RCP Mastering has the right to withdraw from a contract at any point in case of inhumanity, racism or populism.

7. Copyright

  • The labeling "RCP Mastering" as well as all text, layout and image content are protected by the copyright. Usage or publication of said content is prohibited without written permission from RCP Mastering. Copyright infringement will be prosecuted.

8. Place of Jurisdiction

  • Any dispute between RCP Mastering and their contractual partners is exclusively under German jurisdiction. The court of justice responsible is the district court Freiburg.